Return & Refund Policy

We want you to love your purchase! If you’re not completely satisfied, we’re here to help.

Returns

• Customers may request a return within 7 days of receiving the product.
• Items must be unused, unwashed, undamaged, and in their original condition with tags and packaging intact.
• Products showing signs of wear, stains, or alterations will not be accepted.
• Certain items such as innerwear, accessories, or items marked as “Final Sale” are non-returnable for hygiene and safety reasons.

Return Process

• To initiate a return, please contact our customer support with your order number and reason for return.
• Once the return request is approved, instructions for shipping the product back will be shared.
• Customers are responsible for return shipping charges unless the item received is defective or incorrect.

Refunds

• After receiving and inspecting the returned item, we will notify you about the status of your refund.
• Approved refunds will be processed within 5–7 business days.
• The refund amount will be credited to the original payment method or wallet, depending on your payment option.

Exchanges

• Exchanges are allowed for size or color issues, subject to stock availability.
• If the requested replacement is unavailable, a refund will be initiated.

Damaged or Incorrect Items

• If you receive a damaged, defective, or wrong product, please notify us within 48 hours of delivery with clear photos.
• In such cases, we will arrange a replacement or issue a full refund at no additional cost.

Cancellation Policy

• Orders can be cancelled before they are shipped.
• Once shipped, cancellation requests will be treated as returns.

Contact Us

For any questions regarding returns or refunds, feel free to contact our customer support team. We’re always happy to assist you!